Travelers Auto Injury Claims

The legal team at Cecere Santana works with car accident injured victims throughout Broward County. We provide legal assistance in filing and resolving auto insurance personal injury claims for compensation against Travelers Insurance.

Frequently Asked Questions About Travelers Insurance Car Accident Injuries 

If you have Travelers Insurance or were injured in a Plantation car crash with a driver who has a Travelers Insurance auto policy, you may have questions. Below are some of the most frequently asked about motor vehicle accident claims.

How does an insurance company determine your car’s value when it’s totaled?

Auto insurance policies generally use the actual cash value when paying for a victim’s vehicle totaled in an accident. The  actual cash value takes the car’s replacement value and subtracts the wear and tear costs after the purchase. Various factors included in the ACV of your totaled car include:

• • Mileage on the car
  • Features and options
  • Age
  • Pre-accident condition

How do I get the highest settlement from a car accident?

A Travelers Insurance adjuster may contact you within a few days of your crash. Never speak to an insurance adjuster before consulting an attorney.  . After an injury accident make sure to follow these guidelines, they will help in the resolution of your case: 

• • Gathering contact information from the individuals involved in the crash
  • Assembling eyewitness accounts
  • Notifying the police, filing a report, and being treated at an emergency room or medical facility
  • Reporting the crash to your insurance company
  • Following the doctor’s recommendations for medical care to help ensure the best outcome
  • Keeping records of all lost wages, hospital expenses, and medical bills
  • Documenting your physical and emotional recovering, including mental challenges you face during recovery
  • Go to every doctor’s appointment, which can illustrate your participation in the healing process for the jury or claims adjuster

Travelers Insurance Auto Claims Investigation Process

Before offering you a settlement, the adjuster will investigate the accident’s cause and establish who was at fault, the extent of the damage to your vehicle, and the seriousness of your injuries. Sources of information for the investigation include:

• • Statements from your passengers, other drivers, and witnesses of the accident
  • Copies of the police reports
  • Photos of the  accident scene
  • Repair estimates for your car

The adjuster will ask for your official written or oral statement and request that you sign a medical authorization release form. The medical release form gives access to your entire medical history, not just the issues about your car crash. It can be used to show that you had pre-existing conditions or have other problems that prevent you from receiving the compensation to which you are entitled.We advise our clients not to discuss the details of the accident or sign a document without having an attorney present.

Cecere Santana has former insurance adjusters on our legal team who know the tactics used by Travelers insurance and the best strategies for your case. . Hiring an attorney immediately after an accident can help you speed the settlement process.  . Contact us to schedule a free consultation to discuss your case.

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